Your World,
Your Way!
HamWave is an entertainment site for ham radio.
Join Us @
HamWave.com
This site is a subsidairy of HamWave.com HamWave
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Mission |
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At HamWave Hosting, our mission is "to provide the same
quality of service and support for the personal and small business
user that is usually only afforded to the larger companies."
Our goal is offer our customers industry-leading managed solutions
with personalized customer service and support. If our customers
do not succeed and grow, HamWave Hosting cannot succeed and grow.
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Why
HamWave Hosting? |
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Our customers appreciate more then our excellent prices and
powerful solutions, they also love:
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Innovative
Support Methods |
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99.99%
Network Uptime Guarantee |
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Scaleable
Hosting Solutions |
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Guaranteed
Support Resolution Times |
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100%
Customer Satisfaction Guarantee |
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Unmatched
Server Reliability |
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Experience
& Financial Stability |
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Guaranteed
Support Resolutions Times
HamWave Hosting also boast an industry first. A guaranteed 24-hour
or less personal resolution time to ALL support request opened
with the Control Maestro™ Trouble Ticket System. Every ticket you open is time stamped
to verify our guaranteed resolution time.
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HamWave Hosting' Customer Support Program includes 24-hour trouble ticket assistance coupled with industry-leading
fully interactive support. Integrated within Control Maestro,
our support services include online manuals, online tracking
of support requests, a dynamic knowledge base, and screen-cap
driven "How to's" to provide online help for answer-seekers
24 hours a day. It is this custom-developed, proprietary software
that allows us to offer our " Guaranteed Resolution Times".
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100%
Customer Satisfaction Guarantee
HamWave Hosting offers a Money
Back Guarantee if you are not 100% satisfied with our
services. All HamWave Hosting plans have month-to-month options
so you won't be locked into any contracts, thus ensuring satisfaction
is sustained throughout the use of our services. All of our
server packages come loaded and competitively priced starting
at $1.99 to make sure you are getting the most for your money.
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99.99%
Network Uptime Guarantee
All our equipment is located in a centralized, fault tolerant,
redundant, climate controlled cage that connects directly to
the heart of the Internet via multiple tier1 connections. Speed
will NEVER be a problem. Our Route Science managed network allow
us to automatically reroute traffic away from "Internet
Traffic Jams." This means when one part of the Internet
slows down your site will not be caught in the bottleneck. Because
of this we can offer a 99.99%
Network Uptime Guarantee.
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Unmatched
Server Reliability
HamWave Hosting provides all of its clients with industry-leading
hardware, software and technology. All shared plans are hosted
on RAID protected servers to ensure the best available uptime.
All servers are limited to no more than 300 web sites. Unlike
others who cram 1000s of sites on one server, our servers hosting
a small number of domains will have a lower server load, a decrease
in disk access time, and an increase in overall speed. All this
allows us to meet our 99.9%
Server Uptime Guarantee.
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Scaleable
Hosting Solutions
All of HamWave Hosting services are scaleable. This means that
you can start out with a basic hosting plan and slowly grow
into fully managed solutions. With no upgrade fees and pre built-in
scalability, your site can grow as your company grows. No need
to move from company to company.
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